Refund Policy


We do our best to provide you with the highest quality cigars, pipes, and accessories, in perfect condition, as quickly as possible. Every shipment is inspected for quality and undergoes a series of several spot-checks by our shipping staff for accuracy and quality but in the case that you are not satisfied with your purchase, you may return the item within 30 days* of receipt of your order. Simply, contact us: 877-DWCIGARS (392-4427) and our team of customer service representatives will guide you through our easy return process.